I just dropped it off outside with no interaction, besides a phone call, with the staff.
ANTHONY G
Covey Cafe
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Caldwell, ID 83605
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Customer Reviews
- 3.5 Average Customer Rating
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Scott MI like the variety of equipment at this location and amount of equipment available at any given time. when I showed up the employee at the location wasnt trained how to process rentals, i had to wait for the employee that did know to come into work. When they did finally show up, none of the policies or features of the equipment were explained to me but he was very personable and helped me get set up quickly. The address is also some random person's trailer on google maps. As a customer i dont care about the address where the equipment is located I would rather know the address of the company I have to go into to process my rental. (In this case Covey Cafe which isnt super clear on google)
Mark HJose was super helpful with getting the equipment set up. He stayed longer to help me as I am 8.5 months pregnant, even was late to an appt. What could be helpful is giving him more training and guidance on the trucks/trailers so he is fully informed. Had to climb out the window of my car because we didn’t think I could open the window once it was loaded on the trailer. Found out later that the wheel wells come down.
Mikayla AThe gentleman that checked in the car trailer was friendly and very helpful. To unhook my car from the trailer I got very dirty, dusty, gravel and dirt staging area.
MICHAEL D