I have been over charged for my miles used by 300 ...... such a horrible experienceJohn P.
Moving Truck Rental in Glendale, AZ at Union Hills Chevron
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Glendale, AZ 85308
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 1.0 Average Customer Rating
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This was the biggest mess of a rental that I ever dealt with. First it would not recognize we had a rental. 50 minutes later we finally get the actual truck and when we go to return it, it won't let us return it because it says we need to put more gas in. The truck had a half a tank when we rented it and we were trying to return it with 3/4 of a tank and it would not let us return it until we filled it up.Matthew F.
I was at this location for over an hour and a half. I was attempting to return my uhaul that I was requested today, during my move, to drop off here instead of the 67th and Bell location. I got to the new location, charged the extra mileage as well, and went through your online mobile drop off. I then attempted to drop the key off in the box but there was no box. Spoke to the attendant inside who was awesome, the only good part of this is terrible and worst rental experience ever, who stated that they no longer accept uhaul returns and was told by his manager. I then called uhaul and was on hold for over 30 minutes and was connected to a your employee that was helpless and took another 30 plus minutes to even get this process started. Finally traffic control was able to contact the attendant who then had to speak to his boss. Afterwards I had to move the truck to a different location at chevron. I then asked if I would be compensated for all my time that was wasted during my move while my pregnant girlfriend at the time was waiting for my assistance to help move. She was rude unhelpful through the entire call. I would like a call from a manager to discuss discuss satisfaction with this transaction with uhaul.Andrew S.