App was terrible to use, had to call customer service to figure it out for both the rental and return, no person was there to help, highly highly do NOT recommend.
Gavin J
Lehigh Yard
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenview, IL 60026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Requested furniture pads that were not included, which was understandable as the order was last minute. I contact Uhaul customer service, Shannon, who informed me that I will be credited for the furniture pads, and I asked her to email me confirmation which she did. When I dropped off the van, I called U-haul customer service who confirmed with the location manager that there were no furniture pads included and supposedly noted that on my account. I then receive the pop-up on your app to pay the bill which included the furntiture pads. I declined payment with the note that the furniture pads cost should be removed. Almost a week later I get the charge with the furniture pads. You need to do better, and I expect my refund immediately. Contract number 89202410.
Steven TThe cab was not cleaned. There was garbage and crumbs left. The back was great, plenty of blankets.
Charis MIt was very unclear that this was a self serve site. The website made you believe that there was an office to check in and check out. The truck had many service warning messages on the dashboard suggesting the vehicle was not being serviced. The windshield was filthy and there was no wiper fluid.
JUDITH RI had requested counter service and there was none - it was a parking lot only - and my requested Dollie’s were not in truck - so I was very late for my destination and it cut into time I was paying for. The response was that ‘sometimes that happens’. But time is money! Careless
Rene S