Fast and efficient
LADARIUS D
Lehigh Yard
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenview, IL 60026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkLock boxes don’t work
Erin MWhen I checked in (after having to call customer service because the system kept kicking me out for no reason), the system said to get the keys from an agent but the location has no agent. Customer service rep was nice and helpful but couldn’t give me a lockbox code for the vehicle I reserved. She switched me to a van and gave me the code for that (was odd because when I made the reservation it said no vans at that location). I preferred the van but made no sense why I couldn’t get the code or why customer service could get one code over another. The lock box system was a mess with locks all over the place and older. Signage was poor to be kind. Van had low tire pressure and zero acceleration.
Kevin Nextremely hard to find. Incredibly time consuming and inconvenient. Difficult to figure out what to do - U Haul rep at 800 number saved the day by walking us through the process. Would NEVER recommend this to anyone. Will use Budget next time - with the $30 added on price (surprise bill) and the time consumption and terrible inconvenience, will never consider using U-Haul in the future. A complete mess and not cheaper either.
Alan BThe U-Haul automation is terrible. I rented a truck and was never told or prompted someone was else rented it to. They got 9-1 and I was 1-5pm. For a ten dollar difference could have gotten any of the 4 other trucks that sat in the gravel field all day. Other customer got back late and the virtual check in took 10-15 minutes so I was stuck for a half hour. Had to call support since check in never advised me the key for my truck was not available for me to get since we both had the same rental truck. Customer support guy was unsympathetic and threatened to hang up on me because I was not happy when talking to him. Zero stars. The person less rental experience did not work for the customer but was great for U-Haul. Looking for alternate companies for future needs.
Robert N