My rental was to start at noon, people were returning until 1215 the same truck. They did not return it properly via the app. So as a result I could not check out. I had the licence and photo taken 4 times I had already done it few day before the rental when I was requested. Its a horrible experience and the chat agents could not help. Finally the person on call was very helpful Otherwise I would have abandoned it. There were no blankets I had added to me order and no ability to get them As a result I had to move my expensive furniture without protection
Ranjit P
Lehigh Yard
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenview, IL 60026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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michael mThe drop off was confusing. I would have appreciated a text or email prior to our drop off time with clear instructions. My other driver did the drop off because I was in city busy moving/unpacking and he had no clue or way to do all the photos, send, etc. It made it difficult to return appropriately.
Mindi CIt was easy to pick and drop the car. No issues during the process. Car was clean and had a full tank, so I didn't worry about finding near gas station. Not first time renting from that location. Very flexible hours. Rented at 6:30 AM
Eduard GI initially had trouble with the app doing the pick up, however once I called U-haul they were are able to help me and everything went smoothly. Make sure you call U-haul since they don’t have an office at this location.
Ioana D