Once lined up, 4-letter combination to get the key to the truck doesn't work so easily at all. You keep having to pull down and push up the letters ever so slightly while hoping the little metal bar moves far right. When you get the owner on the phone her puts you down. Here's an idea, get a new lock! I'm sure by now he's heard it Iver and over but refuses to do so. I am not the only one. I can guarantee you that. I'm going to go to back to Morton Grove Uhaul. It's a little further but attended nicely.
GREGORY M
Lehigh Yard
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenview, IL 60026
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- 2.5 Average Customer Rating
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How U-Haul Reviews WorkThis is not an office you have to call this guy and he will not answer the phone.
JEHVANEH PMy rental was to start at noon, people were returning until 1215 the same truck. They did not return it properly via the app. So as a result I could not check out. I had the licence and photo taken 4 times I had already done it few day before the rental when I was requested. Its a horrible experience and the chat agents could not help. Finally the person on call was very helpful Otherwise I would have abandoned it. There were no blankets I had added to me order and no ability to get them As a result I had to move my expensive furniture without protection
Ranjit PFast, easy, reliable.
michael mThe drop off was confusing. I would have appreciated a text or email prior to our drop off time with clear instructions. My other driver did the drop off because I was in city busy moving/unpacking and he had no clue or way to do all the photos, send, etc. It made it difficult to return appropriately.
Mindi C