2 charges to CC. No response to the extra gas that was filled. No offset for the extra gas. Upon pick up 30 miles or less in tank. Check in system was flawed too 40 min to figure out. You basically do the work in absence of a employee.
David G
Lehigh Yard
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenview, IL 60026
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Customer Reviews
- 2.5 Average Customer Rating
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The truck was not safe to drive. Completely bald tires. I have pics. Headlights pointed in strange directions. Lots of warning beepers and lights. And I did not get the blankets I ordered but was still charged for them.
Scott KApp was terrible to use, had to call customer service to figure it out for both the rental and return, no person was there to help, highly highly do NOT recommend.
Gavin JRequested furniture pads that were not included, which was understandable as the order was last minute. I contact Uhaul customer service, Shannon, who informed me that I will be credited for the furniture pads, and I asked her to email me confirmation which she did. When I dropped off the van, I called U-haul customer service who confirmed with the location manager that there were no furniture pads included and supposedly noted that on my account. I then receive the pop-up on your app to pay the bill which included the furntiture pads. I declined payment with the note that the furniture pads cost should be removed. Almost a week later I get the charge with the furniture pads. You need to do better, and I expect my refund immediately. Contract number 89202410.
Steven TThe cab was not cleaned. There was garbage and crumbs left. The back was great, plenty of blankets.
Charis M