I found this location to be extremely easy to use. It took a little bit to get through the on-line check in process but U-Haul was johnny on the spot with calling. Once I figured everything out it was super easy. I did have some issues returning it with the on-line process but I called U-Haul and they were super helpful. If I ever need to rent a U-Haul again I would return to this location.
Ellen K
Invisions Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenville, NY 12302
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I wouldn’t recommend you to any one, was the worst experience I had. They had me running all over the place, Rotterdam I went to in the afternoon they had nothing so they set me up with one on central ave to be picked up 7;30 at night , so I went there and they said they had no trucks, so I called U-Haul and they said I could get one the next day in Glenville, never told me it was a self pick up or how to do it. So again I called, the person talked me through it. It was the only truck there, it was filthy, it shakes rattled and rolled, inside back was filthy, we had to clean it before we could put anything in it. The floor in the front of truck was all dirty and sandy. I took pictures and sent them in
Bonnie CThe interior of the cab was not very clean. Gravel on the floor mats and over all dirt throughout the cab
Kelly BThis location is around the corner from our destination. We picked up the trailer on 6/26. We turned it in early morning, 9:00 am, on 6/28. We called prior to going to the drop location. No one answered the phone, left message on answering machine. We left the car trailer next to another trailer. Took an dozen pictures to show the trailer having been returned. Received follow up documentation that states the trailer was return 6/30/2025, no new charges applied. Unfortunately, this is the same as last time. Are you sure you want this person reflecting your business?
LINDA LGreat Job and very efficient!
Kevin H