I could not pull the vehicle I was driving into the lot (an extended Merc 2500 camper conversion). When encountering the desk person and saying that I didn't believe I could get the rig into the spot and have a turnaround spot. The guy became very short and said moving the trailer would be a service fee. I asked why and that lot would not allow room for my vehicle, I was happy to help move it, I just didn't believe that my vehicle would make the turn, nor was there a place to turn around. He became irate, cussed at me, said he was going to blacklist me, etc. When I started to video him, he changed his tone somewhat and said just to leave. He claimed I came in with an attitude first, which was not the case, I simply was saying that I couldn't make the turn-in and turn around with this large of a vehicle. I helped him push the trailer into spot, yet he was still very rude and condescending.
buck A.
Alpine Motors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenwood Springs, CO 81601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Tyler was friendly and it was easy to rent and get the equipment.
Stacy G.Ryder was very knowledgeable and helpful.
Ken M.Truck reserved was not available. Wrong phone number entered so they cancelled my reservation. Had movers showing up the next day. Ended up with a truck about half the size of the one reserved and paid extra time to the movers for additional trips back and forth.
Kevin G.This was the second time I rented a truck at this uhaul location. The staff are helpful and knowledgeable. I have recommended uhaul to my neighbors and two of my neighbors rented a truck too.
Carla D.