The truck was infested with roaches and no gas. To much to write i need management corporate to contact me or my daughter.
Christy m
Rare Bird Antiques
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Goodlettsville, TN 37072
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews Work- More communication to the customer that this locations store owner does NOT manage/handle anything uhaul-related. When I tried to pickup my keys, I got a message to check with the owner and she directed me to online/customer support; - When I arrived, I had to speak with 3 different support reps and after trying all 3 lockboxes, only ONE key was available, and it was for a completely different-numbered truck than what I reserved that wasn't even checked in. It was a nice/clean truck compared to what I would've received, but annoying that I had to call someone else, wait on hold to speak with a manager to get it cleared for my use; - I dropped the truck off the afternoon of 6/30, but it said the truck was checked-in at 11am on 7/1, so would I get a discount for delivering it early or having to use a different truck? I understand if not, but I was just curious
Nathan SThere were no personnel at this drop point. I drove past it twice. A sign would help (would never have guessed had I not seen other trucks). Convenient otherwise.
Sara BMy pickup location was moved without notification adding 24 miles to my trip
Kori WI didn't get the blankets that I reserved but they added a dolly. I didn't want or need that. Had to travel to a nearby U-Haul to get them, which delayed us: At the end of the day, we got what we needed and were compensated for our trouble. 15’ truck handled a snowstorm very well!
JOANNE M