The business was closed at drop off so had to close out return on line it took a while the app didn’t work that well.
Gary D
Richter Self Storage Of Grandville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grandville, MI 49418
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Used the application to self rent the truck, and it took over an hour and a half to finish. I had to enter my information three times because the application restarted by itself or didn't have a next button to continue. The tutorial makes it sound easy, but the application is hosed! First off, I shouldn't have had to self rent, because I had my reservation set for operational hours somewhere else. I was called an hour before pick up that I had to get my vehicle from another location. The good thing was, the vehicle was new with a bit over 500 miles on it! Even after doing the app through my phone, I had to call customer service to see what they needed next and to obtain the key to the truck.
Roger NI am so opposed to unmanned locations!!!
Dale ROur experience was great! Keep doing what you’re doing. We will definitely rent from you again when needed.
ken rGreat 👍
william w