Using the app to check out takes longer than if I walk in to the counter. The app is only useful if you're not in a hurry and it's after hours. Normally when I pick up from this location and I walk in and am assisted at the counter, I'm on my way in less than five minutes. With the app, it took over 20 minutes to check out. I purposely chose an after hours pick up time to use the app. Unless I absolutely need to rent after hours, I will not likely use it again.
DWIGHT Q
Richter Self Storage Of Grandville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grandville, MI 49418
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Uhaul parked at richter storage but the uhaul apps gps coordinates are set to richter realty. You have to go to a different location across and down the street just to get the sign in and check out process started. 5 other people at this location having the same issue. Not sure how this has not been fixed…
Mason WThe easiest Uhaul rental place to work with. I go out of my way just to rent a Uhaul from Richter Storage because I know the wait time is minimal.
JASON LHave truck available at requested time. I needed the truck at 8am and could not access it until 10. This is unacceptable. Also, the back of the truck had not been swept by previous driver and there was ice buildup on the floor, limiting the amount of space I could use.
RACHEL FLock box was frozen shut. The location was supposed to open at 10, so I waited 30 min for them to open. At 10 no one was there so I called the number and the guy who answered said he wasn't there because of the weather. Weather was completely clear. I ended up finally being able to leave 1 hour after my paid time began. Will use different location in the future.
Lindsey D