There was glass in the entire back of the uhaul
Courteney D
Wrenway Tires
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Granite City, IL 62040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The girl that took care of me was very patient and friendly
bruce hThe truck wasn't ready by our pickup time of 9 am, and we got a call at 9 am to tell us this information. The previous customer was late returning it, and the clerk said to come back at 11 am and that the truck would be available. We came to the office at 11:15 am, and the truck still wasn't back, but no one called to tell us. Finally got the truck at 12 pm, but still had to pay for multiple movers just waiting for the truck. U-Haul called me ahead of time and asked me to move my reservation to this location since it's new and would give me a deal. I should have read the reviews before I said I would.
Maria ACustomer service at the ultimate pick-up location was satisfactory. However, the overall U-Haul reservation experience was poor. I had reserved a 10' truck far in advance at a location much closer to my house, but a day or two before the move I was informed the nearest 10' truck was 20 miles away. This is a recurring theme, because the previous time I reserved a truck at U-Haul, I had to drive to a different location more than 20 miles away and the desired truck size wasn't even available there.
Dan BThis place was a dump with no helpful personnel. The tire shop does not do the uhaul business. There is simply a lot with a drop box. I had to call and ask for help, even using the app. Thankfully someone was quick to help me on the phone. There are better locations in Granite City to do Uhaul business.
Derrick K