It was very inconvenient that the person helping drive the uhaul got my account suspended because an over due payment when he works for a moving company and has proof he paid for his bill took over 3 hrs to get resolved and I was needed that time to get out of a domestic abuse situation for my safety so that made everything harder and more inconvenient. The customer service help line needs to be more ontop of their service and not take their time to try to over explain bills and argue with customers when they have proof of payment. Very upsetting experience with that because it made my abuser more mad cause I wasn’t able to get everything moved out in one day so he was able to break and steal more of my valuables.
HANNAH S
Gin's Little Valley Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grass Valley, CA 95949
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Easy drop-off with plenty of room. Extremely helpful and friendly staff.
VICTOR BThis going to be my go to, for all my U-Haul moving needs. excellent customer service....
SCOTT YGin's is great! We have used them several times over the last several years. They are friendly and helpful. I recommend them!
MORRIS BGin, the owner, and Tristin did a great job. The truck was clean, maintained and ready to go on time. They were helpful and efficient. I highly recommend this location when in Grass Valley. Five stars all the way!
OWEN F