The truck was filthy, I spent an hour cleaning it when I got home. It was covered in black dirt and smell heavily of marijuana. It was so dirty that I could not put any of my possessions in it without them getting covered in dirt. The cab was very dusty, and I couldn’t see out of the windshield clearly from excessive dust inside and out. Additionally, they forgot the hand truck that I paid for. Upon return I was given excuses and no apologies. I NEED A REFUND!!!!
CHARLES L
Gin's Little Valley Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grass Valley, CA 95949
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We were more than satisfied with the way we were treated by the site manager. If we were going to rent again, we would surely rent from her.
DAN LI did the return through the attendant who was there. He was very courteous and helpful.
JAMES RRental went smooth with no problems. Don't have any suggestions to recommend at this time.
WARREN FThe staff at this location are fantastic!
CHRISTOPHER C