Starting with the barcode which was unreadable, then the lockbox which was broken, then the representative who switched me to the other van and forgot to mention my issues to the manager to switch the truck in my account. I drove different van with different mileage and couldn't return it because the system didn't allow me to. Called customer service and theady hang up the phone on me. Didn't help at all. Next day I called to the location and the rude and unprofessional lady yelled at me because I mentioned the full refund due to my experience with this location and uhaul. Never... Never again! I would not recommend to anyone this location. Very poor customer service provided by Mary S and Felix.
Moving Truck Rental in Gravesend, NY at Amore Rent A Car
Moving to or from Gravesend, NY 11223? Get FREE truck rental rate quotes at Amore Rent A Car.
Get FREE moving truck, pickup truck and cargo van rental quotes at Amore Rent A Car
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Gravesend, NY.
Cargo vans and pickup truck rentals in Gravesend, NY
U-Haul cargo van rentals and pickup trucks in Gravesend, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Gravesend, NY 11223. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
They have no concept of time and their service attitude is not good
I have spent more than an hour awaiting for a office worker dealing with Uhaul rentals to show-up. I had a reservation and did a check-in, but the whole online pick-up, verification, drop-off process is annoying. The location did not have some of the equipment requested and paid for (furniture pads).
No attention at all. Poor service . Worst attitude I have ever seen. Never recommend this place.
Great, fast, an reliable service.
Rude and disrespectful staff wanted me to go get the truck from wherever on the street it was parked. On return refused to take truck unless i parked on street and took a picture of mileage. Inappropriately dressed like they were partyi g after work. Skimpy black dresses. Refused to give name on return.
Nothing No Comments.
Van was not clean enough , if they gonna wash the van one time in a week or month , customer gonna be more happy
The staff at this site was rude and not helpful at all. They wouldn't help me with the check-in process. They gave me an attitude any time I asked a question, and it took me over an hour to actually get the keys to my van because I was on the phone, getting the run around, and no one at the sight offering assistance. Never again.
They should be nicer and be more explanation given at site I'd request my money back
Customer service representative at the Amore Rent a Car was very rude and unprofessional. Not willing to help at all . Her attitude and manners were disgusting. I didn't get her name , but she has to learn how to talk to people .
The truck wasn't clean,1 of beam light was not working and it was so hard to find parking spot They should have a parking spots available for the trucks
Very friendly and knowledgeable office staff. Was an awesome experience renting a I haul from them, will be back!
Staff were extremely polite and very helpful. I would highly recommend this place.
The 2 men you sent to me did a fantastic job, very helpful and caring.
I was not able to pick up my truck in Staten Island in any location had to go to Brooklyn to pick up truck, when I got there truck passenger side mirror was broken (put photos on U-haul app) they taped a mirror over the broken mirror I drove away because I was moving to Pennsylvania and had no choice but to accept it due to only other truck available was smaller, had to go to auto store because passenger side had no blind spot mirror and was to dangerous to drive that way taped blind spot mirror under the small mirror they taped on and went on with my move 2 hours later then I planed, on the way up to PA truck drove poorly was swaying on road needless to say I wasn't happy, I used u-haul many time and never had such bad equipment I need to move more things up to PA and I'm weary about using u-haul again to do so, would like to see how you resolve my concerns
More trucks on this location
nothing my rental went very well
This location was easy to get to - (hard to park the 15 ft truck) - the person who helped me was nice. No issues returning the truck
Open on time. Reservation and hours of operations was listed as 8AM. Staff didn't show up until 8:30. Truck share 24/7 is a waste of time. Checked-in online at 8:15AM. Online approval didn't take place for 15 minutes until I had to call the 800 number. After that I still have to wait in-line to get the key.
The agent arrived at 8.50am while I had a reservation at 8am. An hour waiting
Bad customer service, I don't recommend this place
Extremely friendly and courteous staff.