We turned the equipment in after hours. We did catch the owner who was just leaving. He took the truck key and told us he'd check it in, in the morning. I followed up because I got a receipt for the truck but not the trailer or blankets. The gentlemen told me he had checked the trailer in and I'd get something soon. I did, but still had not seen anything on the blankets. I followed up again and he said he did have 60 blankets but it wasn't on my contract, he said he'd check into it. I gave my phone number and about 2 hours later got a call that he had to call UHaul and it took a bit to straighten it out because I had to pick them up at a different location. I got the receipts the following day, so everything was OK. The pickup location had to go the extra mile to solve a UHaul mess up and did so. I much appreciated that. They were easy to work with and very friendly.EDWARD M.
Moving Truck Rental in Gravette, AR at Mount Pleasant Automotive
(U-Haul Neighborhood Dealer)
Gravette, AR 72736
(Bella Vista By-Pass I-549 Exit 287)
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat: 8 am - 12 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Gravette, AR 72736
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nothing that I can think of every thing goodMICHAEL A.
When we picked up the trailer, the personnel hooked it up for us. When we returned the trailer, we had to unhook it ourselves.Richard P.
Absolutely would recommend, and would use again too! Cant ask for a nicer bunch. FantasticJohn L.
Mount Pleasant Automotive U-Haul site staff was helpful enough; however, their U-Haul trailers & trucks are parked in a poorly maintained open field that is very muddy & messy to drive and walk upon.DARIN A.
Very nice peopleLINDA W.
The wait time to speak to a customer service member at u-haul was 30 or more minutes each time I called. Was stressful with the mile limits in place - had to drive over 35 minutes to pick up the truck as i was told there was not a truck in our city- but it all ended well.TERRANCE P.
He figured out the error and corrected.RONALD G.
Great folks on the receiving end as well.CECIL H.
I can always count on U-Haul in a pinchROBERT G.
Awesome folks to deal with. Would recommend them to anyoneRUFUS Q.
The owner Damon backed the trailer for me when I turned it in.ROBERT W.
I have rented from this place multiple times. I have always been met with courteous and prompt service. Check in and check out has always been quick and easy and I will use this place of service the next time I need to rent. Thumbs up for this service.Brian O.
I would like to pick the trailer I want , not have one chosen for me.LARRY D.
Put up sign as to where to park U-Haul returns.Scott H.
No lights in lot. Very scary.Jacqueline B.
The location was small, not maintained very well, and not attended very well. Basically didn't get any real service because the "mechanics" were too busy servicing vehicle repairs. Was told to drop off the trailer in the dirt lot and they would get it checked in later. Very unprofessional.George F.
The equipment was well maintained but not clean which wasn't a big deal to us but wanted to clarify the above question.Cody C.
Friendly and professional. Great job!David S.
We had a great experience with this place. The person was exceptionally helpful and was quick to help us. He was ready to do anything we needed and it was extremely helpful to have someone like him there.RALPH S.
It would make it easier to put on a hitch if it had a hydraulic jack on it. But other than that it was a good trailer.D'Aundria J.
These people are professionals! They were such a help when it came to unhooking the auto transport. They understood my husband is a disabled veteran and could not do everything. I would recommend this location and this location only to family and friends. However your Las Vegas branches are in need of training on customer service and U-Haul policies and procedures. I will never deal Las Vegas U-Haul ever again! I will also recommend my family and friends to use a different company if they are in the Las Vegas area!Marissa J.
Friendly and helpful!!GEORGE C.
Thank you Damon for making the u haul rental a breeze!PHILIP S.
Just continue the cordial service and good equipment.RICHARD K.