This was one of the worst experiences that I have had with UHaul. The location was moved three time without my knowledge and the place that I had requested the rental from was right across the street from where I needed to pick up my items from. Then, I drove 7 miles on down the road to drive pass where I needed to stop to drive back 7 miles to pick up the items and then drive to my house to unload. Once I was done then I had to drive another 12 miles back. My charge was charge once when I picked up the truck and then I was charged again after I dropped off the truck. So, I paid $120 for a truck rental that I didnt have but 2 hours. I was told that I was getting a credit added to my account and I havent received anything. I am upset with the service that I have received this time.
Matravia D
My Keep Self Storage Grayson
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grayson, GA 30017
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Vilmerlly CCustomer service was great
ELVIS FNo problems, easy transaction.
FRANK CThey were very accommodating from the reservations to making a change on the return time Saturday night. Thank you
MARK W