The truck didn’t start 7 times which is why I didn’t fill it up with the less than 1/4 tank it came with. The previous time I went to the gas station to fill it up it took forever to start and I didn’t want to risk it dying on me by going to a gas station to fill it up.
Maximillian A
Custom ReBath
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Great Bend, KS 67530
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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My issue is not with the location, but with U-Haul itself. The location was closed so I tried using the U-Haul website AND app but they both weren't working so I couldn't pick up the key. My fiance and I sat there for 40 minutes trying to get help from U-Haul customer service. When we finally spoke with a representative (his name was Tyler), he spoke to me very unprofessionally and hung up on me. Eventually, another representative called me to ask if I could change my drop off location. I agreed and she helped us get access to our key. Upon drop off of the key, the U-Haul app was again not working so I had to just leave the key in the box and pray it all worked out. By far, the worst experience I have ever had and will not be using U-Haul in the future.
Katie DDidn't have the equipment that I requested. Custom Rebath had a sign that they were permanently closed. No way to get ahold of anyone. Was given a smaller truck than requested. We were not able to fit some of our furniture in it. Had to make multiple trips which cut into our time. We didn't even get 3/4 the way moved before having to return the truck.
Sarah SVery Rood.
Karl LWorked fine.
Mark P