It took 40 minutes to check out the truck! Clerk was Facetiming someone for help and eventually another clerk arrived to help. The app seemed to be having glitches, and that clerk ended up completing checkout over the phone. Also, truck only had 1/4 of a tank of fuel on checkout. We returned it with just under half a tank and UHaul charged additional $30 Fuel Surcharge, plus random $7 fuel charge fee. The only expense that was accurately computed was for the 36 miles we drove. Math isn’t mathing. What should have totalled under $100 came up to over $170
Julie S
Jaguar Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Green Bay, WI 54304
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything was good, thank you.
Keith AAnnette’s wonderful! She made a special trip to the store late at night to give us the truck. Very accommodating!
Jay J