When I make my truck reservation I was told that I will pick up the truck in the same place where i made the reservation When I got there to pick up the truck they told me that I have to go to a different location and when I arrived to my destination I had to waited for more than half hour because some guy in charge (jay) wasn't in the office. Finally he arrived and instead of take care my issue he decided to answer a phone call to some one else worse experience ever.Edgar T.
Big Apple Realty & Investments Group Pa
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Greenacres, FL 33463
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Aweful service. the person arrived late and the keys were not at hand when I arrived, so I could not get into the vehicle at the given time.IGNACIO R.
This was the second site. He did a good job. Look at your records. The original reservation site was dismal. I will never recommend it.Carlos L.
Location, personnel and office very unprofessional! No one was in the office for a long line of customers. There were no signs on the little office door, stating when someone would return. Customers were getting frustrated When someone did show up, the service was not good. Will never go to this location again.Debroah S.
The guy himself doesn't even know how to pick up the truck. I wasted at 30 minutes looking for his office. When I called, he was not there and he told me to download the wrong app. It was a mess. I called Uhaul and spent about an hour on the phone trying to create an account and open the lock. At the end, the guy gave up on me and suggested that I went to another location. It was frustrating. To top it all, when I finally got the lock open by myself, the truck needed services. The Brake light was on the whole time. I had to push the brake all the way down to the floor for it to work. It was my first experience with Uhaul, and probably my last.Fred S.