We picked up the truck Friday by mobile app and the brakes were grinding metal on metal. We had to wait for the facility to open the next day to get a new one and were then told we could have an extra day at no charge but they charged us anyway and I had to spend even more time calling to get that corrected. Horrible experience. Won’t rent from here again.
Andrew H
Larry J Gibson Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenfield, IN 46140
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The owner was nice and friendly, but the truck was not cleaned when I picked it up. It had blood stained seats and spilled coffee all over the middle seat and console of seat. I had to request they come wipe the seat before I drove off. They only used a wet towel. I had to buy clorox wipes to clean the interior of the truck. Also, there was obliviously some type of mechanical issues with the truck. It would not accelerate above 55MPH. If I tried to push it to that, it would start shaking really bad. There were times that my foot be on the brake and it would continue to roll. Because of the acceleration issue, a trip that would have been 16-18hrs was stretched out to almost double.
Sharvette BWe’ve used this location several times. The equipment is always ready and clean. The staff is friendly and efficient. Your app is always a challenge.
Leigh AGreat staff to work with, always has trucks available and convenient.
TAMI SVery thankful for the friendly service and the efficiency of the process.
JAYME K