The desk clerk was very unfriendly and rude, not helpful at all.
Hedwig B
Sonomax Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenpoint, NY 11222
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I rent uhaul almost every two weeks, because of the business we have. This time the minitruck I had was the dirtiest and the loudest old truck I ever drove. I only use it because there was no other truck available at the time and my use is only local. I can certainly say the this truck wouldn’t make it to NJ OR CONNECTICUT on the conditions.
SAMUEL GOverall the service is good. However, I rent my van is a gas station. They do not provide equipment. This is not really good.
yu-chuan cI had to pay for gas when I picked up the rental because it was left on empty, and I could not drive anywhere. They told me that they would give me credit for the gas, and they would do the check out for me. Rather than give me credit, they charged me an extra $93 for miles that I didn't even drive, and when I called to get it fixed, they told me there was nothing they could do for me and I should call customer service. Customer Service wasn't much better; all I was provided with was a reference number and a "promise" that a manager would be in touch with me in the next 3-5 business days. Absolutely ridiculous. They signed my name on the receipt without my permission. I just want my money back. What a scam.
Hailey EStop letting me book dollys and blankets your stores don’t have or offer. This location doesn’t even provide those , you should tell customers that when they book a truck. And stop letting me book a truck if you’re just going to change the location 5 minutes after I book it.
Thomas G