The app said there was a drop box at the gas station but there was no drop box available. I went in to the gas station and the person in charge of U-Haul had already left. The person working at the gas station said I could leave the keys with them. Please install a Dropbox in the station for a safer check out. Thanks
Carlos A
Sonomax Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenpoint, NY 11222
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Customer Reviews
- 4.0 Average Customer Rating
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The truck wasn’t well maintained. When accelerating and decelerating the gears would seem to slip a little. Also the truck as quite dirty.
John ZN/A
Michal KI arranged counter pickup, protection pads, and utility dolly. I was told at the spot they do not provide pads and dolly, and I had issues with the driving license picture through the app.
Carlos ZThis was a terrible experience. I arrived and the van was filthy - dirty and also trash and food from the prior users. The back of the truck was gross too. I requested a dolly and blankets and neither were in the van.
Arthur L