This business overcharged me for using a smaller uhaul. I paid more for his smaller uhaul than a large uhaul I rented from him previously. I would not recommend him to anyone. Women Beware!😡😡😡😡😡😡
Terri M
No 1 Import
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, MS 38701
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Customer Reviews
- 3.0 Average Customer Rating
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I had a trouble experience; see the following below: 1. The first truck I was assigned tires were at the tread. I requested Mr Jimmy to replace the tires or the truck. I informed him that I was driving almost 1,000 miles to Virginia. He stated he couldn’t replace the tires but will reassign me another truck. Well he struggled with that process and I was at the facility over 4 hours. 2. The new truck I was assigned had several damages and the inside was dirty. I asked how can we note the damages and he stated there weren’t any way to note the damages but he could put stickers on it. That was the only way to indicate the damages. 3. The truck didn’t feel safe to drive and I asked can we replace the truck Beto was concerned about my safety. 4. I called the local regional number for assistance because I wasn’t receiving from the local rental. They assisted and informed me to go to another location in Indianola, Mississippi to exchange the truck. They had arranged me to pick up another truck. 5. On Saturday, October 19, Mr West from this location stated he had nothing reserved for me and he didn’t know how to exchange the truck. That wasted my time and miles because nothing was accomplished. 5 I was referred to another location in Greenwood Ms to exchange the truck and that manager stated he didn’t know how to exchange the truck… There is a big gap in providing customer service, problem solving and exchange trucks if there is an issue. I am so disgusted with the level of service received. I highly recommend that all the field managers train their authorized representatives. This entire process was very frustrating. I don’t have the energy to and time to fully explain all my concerns here but feel free to contact me. Very frustrated Nicole
Nicole CEvery thing was great
CONNIE pdo not renew contract with this location!
Philip GThe owner of this establishment was very rude and unprofessional. Upon arrival, there was no greeting. H shook his head and rolled his eyes. The inside of the building is cluttered and nasty. Stray cats were almost coming into the building until I stomped them away. This was the most horrible transaction I have ever encountered. I would never use this location again!
Andrea F