Customer Reviews for No 1 Import
(U-Haul Neighborhood Dealer)

282 reviews

514 Hwy 1 S   Greenville, MS 38701

(662) 332-9573

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(662) 332-9573

514 Hwy 1 S
Greenville, MS 38701

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The pickup was terrible. The confirmation on the website changed pickup addresses depending on what screen you were on, which was confusing. Then when I arrived, contact-less pickup didn't work because their GPS address is in the system wrong or something so it kept telling me I was in the wrong place plus they had the key inside the office anyway. And then the computer system didn't work, so we had to call it in. And then their phones didn't work, so I had to call on my cell phone. And then, to top it all off, they lost my physical credit card at some point and we searched their office for almost an hour. I mean, we were all on our hands and knees searching a very cluttered and dirty office. I had to cancel the credit card account and am still dealing with the fallout because of things that were on autopay on that card. The whole experience was absolutely ridiculous and awful and I will be sure not to ever pickup from that location again.

Amanda N. 
Rating:
2.0

I had a hard time finding the location. The GPS took my past the location.

Lemondra H. 
Rating:
5.0

Kind and considerate folks in Greenville, MS. Very professional and accommodating.

jack M. 
Rating:
4.0

I'm satisfied.

thelma R. 
Rating:
5.0

Customer did not leave a comment.

REJEANA J. 
Rating:
5.0

Customer did not leave a comment.

tiera W. 
Rating:
5.0

The same as I was given with a respectful and manner able salesperson

yvonne H. 
Rating:
5.0

Make sure you have equipment available as promised. I needed a 26ft truck drove 900 miles and No truck...Heck! no U haul location...I called morning of pick up because I did not get a call as promised the night prior from representative. I was told there was no equipment at that location and I have to drive two hours to get an 20 ft truck...that was not large enough..So we have to make another 1800 mile round trip to get remaining furniture...Hold times are longs...I am not happy...

Taurence W. 
Rating:
3.0

I returned my tow dolly because I no longer needed it.. and he was careless about refund.. he told me figure it out with the company.

Asia E. 
Rating:
5.0

Customer did not leave a comment.

ROSE L. 
Rating:
3.0

Don't put a pick up time online that is not during the businesses open hours.

John G. 
Rating:
3.0

Customer did not leave a comment.

Michael C. 
Rating:
2.0

No attendant small area limited parking no one answers or return calls for drop off

Loretta P. 
Rating:
5.0

Customer did not leave a comment.

ikette W. 
Rating:
4.0

Customer did not leave a comment.

SHARON RENEE S. 
Rating:
5.0

Customer did not leave a comment.

KINYA S. 
Rating:
5.0

Customer did not leave a comment.

Stephanie W. 
Rating:
5.0

Customer did not leave a comment.

Kenneth D. 
Rating:
3.0

Owner did not wear a mask during our interaction. Businesses in our area have a mask mandate.

SHARON W. 
Rating:
4.0

Set rates and all charges in one transaction. Do an approximation of mileage to charge for; everything in one bundle so that the customer won't feel that there's an overcharge or charged twice.

patsy H. 
Rating:
5.0

The transaction was smooth and professional.

mary W. 
Rating:
1.0

Huge rip off! Charged $45.00 for a $19.95 truck! It's a scam! Will never use again. Would not recommend to anyone!

Harry F. 
Rating:
3.0

Customer did not leave a comment.

Patricia T. 
Rating:
4.0

Customer did not leave a comment.

courtney A. 
Rating:
5.0

Customer did not leave a comment.

SAMMY S. 
Rating:
4.0

Customer did not leave a comment.

Emma J. 
Rating:
4.0

Customer did not leave a comment.

Corine R. 
Rating:
5.0

Customer did not leave a comment.

Betty S. 
Rating:
5.0

Customer did not leave a comment.

JAMES P. 
Rating:
5.0

Everything went very well. No problems.

REVA P. 
Rating:
4.0

Customer did not leave a comment.

Linda S. 
Rating:
5.0

Customer did not leave a comment.

EDWARD B. 
Rating:
5.0

More trucks on hand

SADIE LEE M. 
Rating:
5.0

Great service and would love to return the next time we need thanks

SAINT Y. 
Rating:
3.0

Customer did not leave a comment.

MARIAN M. 
Rating:
5.0

Customer did not leave a comment.

JALESHIA L. 
Rating:
1.0

Was supposed to get trailer at 9 and he didn't get there until 9:30 and didn't get trailer until 10 and it's Wednesday and I still haven't gotten my change back I was supposed to get on Monday. Worst business ever

James L. 
Rating:
3.0

Customer did not leave a comment.

Shabarra O. 
Rating:
3.0

I never received my utility cart that was paid for. I would like a refund on it please.

Breanna P. 
Rating:
2.0

The office location needs a deep cleaning. There is barely anywhere to sit when waiting to do the rental contract. I think that if the system did not go down nationwide that day I would not have complained about the disarray of the office setting. The office manager did all he could to complete the contract on Friday but I had to return on Saturday for the rental which put me behind schedule and increased my fuel cost.

GAIGUIRI T. 
Rating:
4.0

Customer did not leave a comment.

JERRY G. 
Rating:
1.0

I would never recommend this location to anyone

archie J. 
Rating:
5.0

Customer did not leave a comment.

Douglas B. 
Rating:
5.0

Customer did not leave a comment.

alphonzo B. 
Rating:
4.0

Customer did not leave a comment.

TONYA H. 
Rating:
5.0

Customer did not leave a comment.

gloria M. 
Rating:
5.0

Customer did not leave a comment.

Jo J. 
Rating:
2.0

find better place than the one at 1 import onlygave me part of my deposit after I put gas in truck clean in side and had it turn in 1 hour beforetime

Gregory H. 
Rating:
5.0

Nice

Lewis S. 
Rating:
2.0

The man wasnt very friendly please contact me for more details

Denise G. 
Rating:
3.0

I stated I didn't want nor need u guy's insurance but I was still charged

lillian S. 
Rating:
5.0

Customer did not leave a comment.

Julian H. 
Rating:
3.0

Customer did not leave a comment.

Steve H. 
Rating:
4.0

Make sure pick up equipment is where it is supposed to be and on time/waiting for pick up.

John D. 
Rating:
5.0

Friendly and had no problem whatsoever. Thanks!!!!

Monica W. 
Rating:
5.0

Customer did not leave a comment.

Fred C. 
Rating:
5.0

Customer did not leave a comment.

LYNETTE C. 
Rating:
5.0

Customer did not leave a comment.

Frederick E. 
Rating:
3.0

Customer did not leave a comment.

Darren J. 
Rating:
1.0

I was told that I could turn my uhaul back in at the same pickup but was not notified that I would be charged extra for mileage and or gas but my account was charged two more times without notice. So stop leading customers on

Donna H. 
Rating:
5.0

Thank you Jimmy for your SUPERB service!!!

Joann Kingdom A. 
Rating:
4.0

Customer did not leave a comment.

CHARLES G. 
Rating:
5.0

Customer did not leave a comment.

LEROY W. 
Rating:
5.0

I loved the service I see no reason for this location to change

Neathra S. 
Rating:
5.0

The rental process was easy and I was only charged for the mileage accumulated while using the vehicle. It was a very clean, up-to-date truck as well. This was my first experience with u-haul, but I will definitely use them again if the need arises.

LOLITA G. 
Rating:
5.0

Friendly service

charles D. 
Rating:
1.0

I was cheated out of money and I was given a smaller truck my receipt said I paid for insurance and he signed my husband's initials and signature that is fraud it Said we didn't want insurance I am furious about my experience

Jerry R. 
Rating:
3.0

Ensure the location opens on time

Latonda B. 
Rating:
5.0

Customer did not leave a comment.

Destiny W. 
Rating:
5.0

Customer did not leave a comment.

JARVIS J. 
Rating:
5.0

Friendly helpful staff

george O. 
Rating:
1.0

Jim added insurance without my knowledge and when I asked him about the charge he stated “it's only $28”. I wouldn't recommend this location.

Angel W. 
Rating:
5.0

Have some rentals in Cleveland Mississippi also

Dorothy K. 
Rating:
5.0

Customer did not leave a comment.

ELAINE D. 
Rating:
3.0

Customer did not leave a comment.

MYLES C. 
Rating:
5.0

Customer did not leave a comment.

derrick S. 
Rating:
4.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

No one was there when I dropped off. I can't rate personnel nor location.

ALFRIEN H. 
Rating:
4.0

Customer did not leave a comment.

LATOYA M. 
Rating:
5.0

There was a hole in the bottom corner of the enclosed 5x8 trailer that I was not aware of it. It looked as if someone turned it into a vehicle. It caused my boxes inside the trailer to have water damage.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Michael W H. 
Rating:
4.0

Customer did not leave a comment.

Steve A. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Just keep doing what you're doing

GARY S. 
Rating:
4.0

Customer did not leave a comment.

Michael W. 
Rating:
4.0

All good services and info

WILLIE T. 
Rating:
5.0

Great! Customer service

wanda M. 
Rating:
4.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

anthony S. 
Rating:
5.0

Customer did not leave a comment.

Charles J. 
Rating:
5.0

Customer did not leave a comment.

SHERRY S. 
Rating:
4.0

Very accommodating, user friendly.

JOEIRMA S. 
Rating:
4.0

Customer did not leave a comment.

Bonnie Y. 
Rating:
5.0

Customer did not leave a comment.

Ephen M. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

Sharron H. 
Rating:
4.0

Customer did not leave a comment.

CHADWICK K. 
Rating:
5.0

One of the locations in Greenville Mississippi listed on your website no longer is a U-Haul distributor of course that's the one we chose so we had to scramble and find another location fortunately I went to have the vehicle inspected prior to pick up only to discover this then we scrambled around to try to find A location it was still in business very disturbing I was told the district manager refuses to remove that location because it looks better to have multiple locations in the town very disgusting

James M. 
Rating:
5.0

Customer did not leave a comment.

Thomas N. 
No reviews have been submitted for this location.

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