Have a better check out/return system. I retuned my uhaul more than an hour early but didn’t have a way to indicate this.
Kevin C
East Carolina Italian Ice Master Cuts
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, NC 27834
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The reason this is below average is cause it was located in a drug infested area with crackheads walking up to my vehicle, wanting money. I had to hurry up and drop the trailer and leave fear for my safety. Other than that we are happy with U-haul.
WALTER MWould recommend that there be some signage with instructions for customers who arrive for pick up. There was no one on site at our scheduled time - we just happened to ask a person sitting in his car parked in the lot and he gave us the contact information for the gentleman in charge. Otherwise, we got what we needed.
Beatrice ZThere were many issues - first I booked a 6 by 12 trailer about 3 weeks in advance. The night before pick up I was told the closest trailer was 35 minutes away. Unacceptable to make me drive over a hour. I had to change to a smaller trailer which required multiple trips. I arrived at the location for pick up at 8:30am and no one was there. A person arrived 20 minutes late in pajamas. Then they said Uhaul is having sight issues and they couldn't log in. Finally got the trailer at 9:45am. Overall very poor service.
Fred GMake sure the purchased items are in the U-Haul. We did not have any of the moving equipment or furniture blankets upon pick up. Went back inside and told guy in the shop and he said I would have to drive across town to get them from another store. And then I get charged for too many miles… well yeah I had to drive further because I had to got get equipment that should have been there. Extremely disappointed in U-Haul and will most likely be trying out another moving service next time.
Sasha M