The truck needs a front end alignment, it shook all the way down the highway at 60mph. The female employees were helpful, however when I returned the truck the first employee was completely unprofessional and misquoted the cost. He took a guess at the cost of gas mileage rather than give an accurate amount. This was not the guy that finished the transaction, as I didn’t trust him in his lack of knowledge or concern.
TRACY I
Rockys Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, RI 02828
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Ready when I got there
Ed KCabin was dirty with bottles and teach. I was given the truck with 2/3 of gas and returned it with 3/4. I was then charged $45 as a gas fee. Never use Rocky’s Ave Hardware for a uhaul rental.
Robert MAlthough maybe not the location's fault, the requested accessories (furniture pads) were not available with the rented vehicle despite my including the need for them in my reservation. Of course, I was planning to move furniture and needed them. My only option was to drive twelve miles to a large Uhaul location that had them. This consumed both my time AND miles. Unacceptable.
MICHAEL ALook I’m not giving a good review when my experience with U-Haul was so incredibly terrible. The van I had reserved wasn’t available and I had to drive an hour to get the one I needed. When I got there they didn’t have the dollies I needed. I waited 45 minutes on hold for customer service. I didn’t start my move until 2 hours late. You gave me a $50 rebate supposedly (haven’t seen it yet) which was completely used up by the extra miles I put on the vehicle. Will NEVER use this company again. I’ll pay a little more for Penske
Kenneth L