Although maybe not the location's fault, the requested accessories (furniture pads) were not available with the rented vehicle despite my including the need for them in my reservation. Of course, I was planning to move furniture and needed them. My only option was to drive twelve miles to a large Uhaul location that had them. This consumed both my time AND miles. Unacceptable.
MICHAEL A
Rockys Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, RI 02828
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Look I’m not giving a good review when my experience with U-Haul was so incredibly terrible. The van I had reserved wasn’t available and I had to drive an hour to get the one I needed. When I got there they didn’t have the dollies I needed. I waited 45 minutes on hold for customer service. I didn’t start my move until 2 hours late. You gave me a $50 rebate supposedly (haven’t seen it yet) which was completely used up by the extra miles I put on the vehicle. Will NEVER use this company again. I’ll pay a little more for Penske
Kenneth LChecking the truck back in was underwhelming. No one went to inspect the vehicle. Informed them of a tail light failure.Met with a shrug and a "yeh o.k." "you'll get an email receipt."
RICHARD GAwesome!! Thank You
ROBERT MJust dropped keys on lock box
CATHERINE F