The truck was not clean. When I was signing the contract I had to pull it off the printer for the lady because it was next to me. And I am sure it is company policy, but I do not agree with paying mileage and paying for gas on a local usage. It feels a bit like double dipping.
Douglas C
Holiday Marathon
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Greenwood, IN 46142
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How U-Haul Reviews WorkVery helpful.
Thomas RWhen I picked up the truck the gas tank was a hair over 3/4 filled. I took a picture. When I dropped it off I was told the tank should have been 7/8 full and that I should fill it to that level. I showed the employee my picture and she said I could fill the tank to match. I guessed how much that would be, which of course would not have been necessary if the tank was full in the first place. I came up about 1 gallon short, which I also photographed. The employee said I could take the truck back to the pump or she could do it at a cost 75% more then the gas really cost. Further, I was expected to take before and after photos of the mileage but I was not told this until I was dropping off the keys. A ridiculous system to say the least.
Peter KThe cab was full of leaves. I did clean it out before I took it back. The employee (female) that helped us was great! Very good customer service!
DOUGLAS MRunning lights did not work and one back turn signal not working
Bill L