Was closed due to no internet when I arrived. PU location changed day before with no notice. Had to drive 20 miles out of way.terry J.
Greenwood West Tool & Party Rental
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Greenwood, IN 46142
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- 4.0 Average Customer Rating
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Internet service was down so staff left early for the day. U-Haul app was being difficult during return and did not have a spot to input mileage or fuel remaining. Otherwise easy to find and easy to navigate, but systems made return difficult.Erik K.
I know things happen, but when I arrived (early) to return my rental trailer, the place was closed with a sign taped to the door â€œSorry, we have closed due to internet issuesâ€. I called the number that was on the sign and nobody answered, but I got a text back that they would call me back. I replied to the text that I was at their location to drop off a trailer. I got a call back asking me to take the trailer to another location, which they agreed to let me drop it where it was. I took pictures of the paperwork and trailer and texted them back to that person. Not ideal, but the job was done. I have another rental for this weekend with the return to the same location. We'll see how that goes. Thanks, Bill Kennedy 404.987.2420William K.
This agent was extremely nice, kind very knowledgeable extremely friendly, I will go back againGlenn Y.
Drop off was easy although their site was not listed as a location in the self drop off so I had to call the owner. He was nice and had me just send a picture that I left it and he checked it in for me.Hope W.