--PLEASE, have accurate equipment descriptions!-- We reserved a 6x12 mower to move a lawn mower. (The previous week we had rented a 5x9 and discovered it was too small). The 6x12 had LESS than a 5 foot entrance with the ramp down, so it was another waste of $100 between the rental and the gas it took to get it where we needed it. Plus a totally wasted day (for the second time). Extremely frustrating and no help available with 1800uhaul, just sent us in circles about 5 times.Brandt A.
USA Rent A Space
(U-Haul Neighborhood Dealer)
Griffin, GA 30223
(Off Hwy 1941)
- Mon–Wed10 am–4 pm
- Fri–Sat10 am–4 pm
Special Operating Hours
- 3/25/2023 - 3/26/2023: Closed
- 3/27/2023: 10:00 am - 1:30 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Griffin, GA 30223
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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There wasn't anyone at the drop off location, just a key drop off box and guidelines presented within the app with steps to follow. I noticed a $40.00 fee plus tax with no explanation as to why. Once I presented a discrepancy to the app/website I was then directed to take photographs of the interior from the driver's door and a photo of the box interior to display cleanliness, which was impeccably neat and clean. The fee was not brought to my attention again and was never explained as to why I would owe the $40.00 plus tax fee to begin with. I did express the check engine light problem from my pick up the day before and how it was no longer present after I refueled. The $40.00 fee seemed to have been rectified by the interior photos I provided on the 5th of March but my Capital One app notified me on the 16th of March that my card was being charged for an extra day of rental when that was not provided on the 5th of March as the reason. Instead I was directed to photograph the interior to display the cleanliness of the U-Haul. I have a discrepancy with the $40.00 fee especially after correcting the check engine light issue by refilling with the appropriate fuel I surmise. Perhaps have a drop off location with an agent present and explain the day off the drop off why a $40.00 fee may be added 11 days later.Franklin G.
You all are doing a good job.mooer elementary G.
First class! Best Uhaul rental experience ever!Earl M.
It's was a Sunday. So it was closed.Gwinderlyn D.