You can perform a safety check on your vehicles. First, I was given a truck with a bald tire for a 2300km trip. When noticing this I was given a new truck, only to have the windshield wipers fall off within 15 minutes on the road. Finally, when attempting to use the wiper fluid I discovered the pump was broken. Uhaul should be ashamed that it's willing to give people unsafe vehicles for their move. What kind of rental business puts the lives of it's customers at risk? I've been waiting for 4 days to hear back from customer service regarding these vehicle safety issues, and so far no one has called me back. I'm at the point where I want everyone to know how little Uhaul cares about their customers, and I'm furious that they would put the lives of my wife and son at risk to avoid paying anyone to do a safety inspection.Alexander H.
Moving Truck Rental in Guelph, ON at U-Haul Moving & Storage of West Speedvale
Guelph, ON N1H1C7
(its the old home hardware building)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Guelph, ON N1H1C7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Professional, courteous, no hassles. Thanks guys!GREG L.
I'm a regular customer and I will keep coming backTAMMY-LYNN S.
I'm going to blog on the experience: http://tkmotorcyclediaries.blogspot.com/ Excellent customer service at the site making sure I had the right vehicle for the job and then getting my on my way and checked back in with incredible efficiency. I was in the process of purchasing a van for my business, but Uhaul's cost and convenience at this location means I'm just going to use you instead!Timothy K.
Very helpful ,friendly and professional.Jorge V.
Do away with requesting a contact name and phone number to call while I'm present to vouch for me. I take that as nothing but an insult. You have my drivers licence and credit card. That should be sufficient. If I wasn't in a bind that day I would have walked. Outside of that the employees I dealt with were professional and courteous.Grant D.
The vechicle needs better wiper blades they has one summer abd one einter blades. Check steering pulls to the right, iugrsnd doubd systemGeorge F.
I was disappointed that there was no accommodation made with the truck being returned at full instead of a 1/4 tank. This was a loss of $100.00 for me that Uhaul has mow gained in gas. When asked, the manager made no attempt to engage me or discuss the situation. He never looked away from his computer and just said to the employee there's nothing that can be done. I found this very unprofessional and question whether I would use Uhaul again. Also the Mobile Pick Up app was very difficult to use and would not attach a photo taken through the app. I explained to the employee the issue and was told the app was not really that good. For the cost I spent to rent the truck and only was able to rent for 24 hrs, I was also told due to the high volume of rentals, I could not rent longer than the 24 hrs. When we picked up the truck there were at least thirty trucks on the lot and when we returned the truck today it appears none of the trucks or very few had moved. This left me wondering why a rental could not be longer than 24 hrs with the amount of trucks on the lot.Glen D.
20' truck seems misleading. Was '16, plus 4' of moms attic. Didn't fit what I needed. Did not find key drop off easily Online pickup process was slowJason M.
Good service from the Manager and assistants.Thomas B.
Excellent serviceDianne P.
Can I please get a receipt emailed to me at firstname.lastname@example.org?Matthew D.
The manager is always professional, courteous, friendly and helpful. He takes his time explains everything and is easy going with all customers.James M.
Not happy at all with my rental. There is a wheel bearing problem or hub problem with the trailer I rented. Shook when driving 80kms an hour bad enough that iy was unsafe. As I only had a short distance i just drove slowly inpeding traffic. Reported on the app when returning...no one has contacted and the poor person dealing with it next. Would not rent from uhaul againmark H.
I love U-Haul they're always prompt efficient friendly I've been going there for a couple years now the Speedvale location in GuelphTammy-Lynn S.
The employee that helped me was professional, helpful and I was overall very happy he helped me solve a problem when my electrical for the hitch want connecting properly, he fixed it and off I went!Kathleen B.
I used the rental cube van for less than 20Km today and upon return filled it up with gas. When I picked up the van the gas needle was exactly at the full mark. When I refilled the tank the gas needle was way beyond the full mark, thus I ended up filling at least $10.00 more than I needed to. That's an unfair cost to me and am not very happy about it.Harish S.
The truck I had has an issue self correcting the steering. It's likely an issue with the kingpin of the truck. Not a big deal, but if it worse a it will be a safety risk. Just an FYINicolas M.
The people were very friendly and professional!Linda H.
This was our second truck rental in a month. We are looking at booking two more trucks in the next month. They will not give me any deals even though I will be booking for four times and I have to pay the same price for each rental. Seriously, I think you should be giving better rates or deals for subsequent rentals!Philip J.
2 things 1. The trailer wasn't clean nails and screw in the back had to clean it before picking up soil 2. I did rent it for 24 hrs but was finished in 3 hrs but the price wasn't adjusted would perhaps you would get a better name if that was adjusted for all hiresRoss C.
I have never been able to rent a trailer at my nearby location which is Elora. Why do you even list it as an option when I always get directed to the large location a half an hour away ?Chris L.
Only complaint would be that a 15' truck doesn't move a my two bedroom apartment in one load. But beside that everything was fantastic with Guelph U-haul. Would recommend it to anyone.Timothy M.
your online app system sucks!Brett L.