Your rental location was great. That said, your online reservation system has a lot to be desired. I make my selection, enter my payment information, receive a confirmation number, and think everything is OK. Good thing I checked my email I little later, because I was notified that the vehicle I need (pickup) wasn't available - and that a U-Haul agent would notify me. How does anyone sell something that they don't have in stock?! Amazing...Michael W.
Moving Truck Rental in Gulfport, FL at Safety Tire Auto Srv Ctr Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Gulfport, FL 33707
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I had a guy in customer service (not this location but a 1-800 number) tell me this was a place with a truck to pull my trailer. It didn't pull my trailer and I wasted $30.Brandon H.
Very friendly service. Would recommend and will use again.Michael B.
John and the staff at Safety Tire were amazing! I would highly recommend them if you need a U-haulJonathan L.
Great service, van was ready when promised, clean and in good conditionwilliam R.
Nothing. Everything and everyone was great!Crystal B.
They handled my last minute rental quickly and were very professional.Christina S.
Great service. Great truck. $19 rental ended up costing $50Kristina S.
Everything was great!! Very nice agent at the desk as well!!David W.
At the time I made the reservation, I also used the UHaul website to get help from a moving/relocation firm. I was charged $65.95 for one mover for two hours. The moving firm NEVER contacted me. When I reached out to them and went through the phone system, I was eventually told that they are too busy and to call back later. This occurred twice. The overall hours that UHaul is available on weekends for pickup and dropoff are less than convenient. I was required to shoehorn a full day of moving into a condensed period because UHaul pick-up/drop-off is unavailable outside of a very short time period on weekends.Scott M.
Didn't explain van could use regular or E-85. Gas cap said E-85. Nothing found in paper work. Went to two gas stations that Google said carried it, but the didn't. Called chat line and waited 9 minutes before I hung up Called customer service and waited 21 minutes, then I hung up Returned the van, explaining all the above, and that I didn't refill the tank after driving 30 total miles Customer serv called me back and said the van could use either. Made a note in my account. Didn't hear about rental return by 4pm so I called them. They told me they charged me for the gas. Didn't know anything about my written note I wrote. Said corporate would handle the billing. I'm not happy.Henry O.
Always friendly and helpfulLeonard A.
Improve mobile check in. Took 15 minutes to get approved. Slowest time everJonathan B.
The van we rented, has major physical damage to passenger door are where hinges are. It does open and close fine. There is painted over horrid bondo job all down along the passenger side of the van, we were told, ots safe and the damage has already been reported. The Uhaul app would not allow me to take a picture. I couldnt even change the mileage or the gas tank reading. I had to accept what the app wanted inorder to rent the van, because we had limited time. The worker was more interested in us getting the keys and leaving then anything. I dont even want to do my drop off at this location.Mary B.
Very friendly and helpful people.Leonard A.
I drove truck 45 miles and was charged for 60. I had an 8am pick up, and made to wait until 9am. I was made to go through the payment process again. Business owner rude and combative. Angry about new pick up/drop off w/o his involvement or income. He literally flipped the bird at me when he "scratched an itch" with his middle finger(?). Nasty human.Tammymarie S.
Excellent service.Imogene S.
Always quick and easy.Vincent M.
Everyone was super nice and went out of their way to make sure everything was perfect!!Debra A.
They always are pleasant and give great customer serviceDonna S.
The staff was very friendly. They pulled my truck around and had it at the front door as I walked out. Great experience.dudley L.
Great friendly staff, very friendly and helpful.Kudos to you all geat service !!tamara R.
They put the wrong email address and phone number on my contract. This created a big problem when I tried to drop off after hours.Karen G.
Extremely helpful and friendly staff.Allan R.
They make everything go so smoothly. Love working with them.Jeffrey M.