Derek Kaspar was excellent at customer service. When drove up, he walked out of his office, greeted me professionally. I first asked him if he has a particular trailer, he said "no". Like most service people today who get paid by the hour, he could have then just turned and walked away. However, he asked me what I was trying to do. After a few minutes, he came up with a solution. He hooked up the alternative trailer and off I went. You have an excellent representative and employee!!! If I still had a busiess, I would try to steal him away!
RANDAL J
Eagle Airport Car and Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gypsum, CO 81637
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Derek was so helpful and understanding that I was going to be a bit late due to an accident on the highway that delayed me. I will rent from him again if I am in need of and will recommend them to my friends. Thank you Derek.
NATALIE ZClear instructions on how to drop the trailer if gate needs to be closed - attendant was not helpful
ROBERT BProfessional. Friendly. Efficient. Great experience!
SHANNON OThe UHaul system was down when I arrived to pick up the trailer so the staff member could not complete the paperwork normally. He had to call someone in order to get certain information but it seemed fine at the time because he was able to complete the paperwork. This did cause a problem when I returned the trailer, however.
suzanne s