I was not allowed to return the vehicle to the nearest location resulting in me having to drive 42 miles back to that location then got charged $1.59 per miles. Not good to do this to customers.
PEGGY S
Secureloc Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hagerstown, MD 21740
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent service overall, will visit location again
YUSUF OI know someone who needed a moving truck and a storage unit at an affordable rate. I have recently used this location multiple times recently and have always had a great experience. This person told me that the services provided at this location was just what they needed.
KEVIN BI referred someone I know to this location to get a storage unit. They went to this location and said the lady at the front desk whose name is Ozzie greeted her as soon as she walked in and was ready to assist her. Ozzie was able to set my friend up with a storage unit offering the best deals they have. Highly recommend this location.
KEVIN BWe had a great U-Haul rental experience working with Ozzie at the SecureLoc Self Storage location in Hagerstown, MD. She was prompt, friendly and extremely helpful. She recognized that I was not familiar with current U-Haul rental procedures. The new mobile check out and check in processes were also new to me. Ozzie took the time to manually check out our rental equipment. She then accompanied me to our rental truck and showed me many of the features and important detail to keep in mind as we began our moving day. She offered several options and suggestions to make our rental experience both efficient and cost effective. We are grateful to Ozzie for treating us so kindly and offering more of her time than she was expected to give. We will definitely be using their services again in the future, and will recommend this location to all of our friends and family. Thank you!
JOSEPH C