The key drop off is a combination box that you have to call uhaul support to get during business hours and wait on hold. It's very inconvenient and should be made into a normal key dropbox. There also isn't any signage at this location about where to park the truck.Emma L.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Hamilton, ON L8S1H6
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- 2.5 Average Customer Rating
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online pick up is so awful, very conplicated. dont know why 9 KM way with10 inches truck need 121 dollars.Bill Z.
Was not able to leave the key. Gas station worker was not helpful at all. Could not get the code for the lockbox, sat in the parkinglot for over an hour on hold with 2 different uhaul numbers, lady on the online chat said there should be a drop box that didn't need a code and there wasn't, she did not help. Ended up leaving with the key because I had my son with me. I better not be charged for this.Erika J.