Did not recieve the hand trucks nor the furniture dolly that was reserved. The check in experience on line was arduous. During the week I attempted to call Liberty Auto to inquire about hand truck and dolly only getting a voice message…left message twice and relieved no return phone call.
Terry W
Liberty Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hampton, GA 30228
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Very friendly manager took care of me. He had alerted me to the fact that I had an alert msg with u-haul. The manager gave me the # to call u-haul to fix the issue. It was taken care of by the u-haul rep and I returned to the office and had no issues from that point on with renting the u-haul truck. The truck did a wonderful job with my move all in all. Give credit where credit is due and acknowledge the very nice manager at the original pick up shop. Thank you.
William KThe owner was late opening the business. I made reservations to pick up a 26 foot Truck at 10am. I called the number listed on the U-Haul app for the business, but got no answer. I called the number listed on side of the a man answered(10:10am). He told me that someone would be at the location in 10 minutes. He finally showed up and told me to wait an additional 10 minutes for him to get the U-Haul system working. I finally left the store at 10:39am.
Ronnie ALocation where I had reservation was closed - I had to call 800 number to be transferred- it made us late for our food pantry pick up. Was very disappointed. Have had issues for the last three months and would choose a different company for the rental if one was available. The location noted for review was fine.
Mary JThis location is only 3 miles from my home which made it very convenient for pickup and return. Ellis is very laid back, he was great. My only suggestion is opening at 9am. I would rent again from this location.
KHADIJAH R