At the drop off location, the person did not know anything, other than drop the key in the box. This experience cost me an additional 50 because I forgot all about filling up the gas tank. The price for the rental was reasonable. At the location I saw a dead roach on the floor, where he mopped and did not pick it up.
COLLY B
Valero Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hampton, GA 30228
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Customer Reviews
- 1.0 Average Customer Rating
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Vernon LThe people who work at this location did not have a clue about what was going on. They referred me to another location 2 miles away, even though I showed them my message showing their address and phone number. I do not recommend the self-service option, it is very frustrating and time consuming, especially if you are already running behind schedule. I also rented a dolly, which was nowhere to be found.
SHARONDA SThe Valero cashier very rude
Tatanisha CLocation was out of the way for a pick up. Valero employee had no involvement or idea of anything related to Uhaul. Also Uhaul verification process should be done prior to actual pick up and a secondary identification process should be used to ensure correct customer gains access to truck for usage. Truck performed well and shift manager that had to be contacted to further assist me was amazing.
Paul S