Just that the tire trailer was flat prior to trip and had to keep putting air in. Other than that it was a great experience.
Michael M
Big Lennys Storage & Parking
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, TN 37087
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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My pick up time was scheduled for 7 AM. This was confirmed for this location after being transferred from another location. At 6 PM the day before pick up, the pick up time was changed to 9AM. This delayed my move day significantly. I ordered 12 furniture blankets, but the location could only find 4 from other trucks. Lack of furniture pad availability has happened to me the last 2 rentals from different locations. The location blames corporate and corporate blames the location. Someone needs to own poor customer service! I feel at least a partial refund is warranted.
Russell NQuick and easy! Gentleman working there was extremely helpful! Highly recommend!
JODI DI rented a uhaul to move equipment. I was supposed to pick up the truck in Lebanon using the app. The app DID NOT work, which I thought was strange. I was doing everything right. So, I called the 800#. They told me my pickup location had changed. They DID NOT notify me of the change. I was sitting at the right location expecting to get a truck. Then I was told to drive further to get the truck at a different location. I DID NOT have time to go to the new location. I was already late to do the pickup but had no truck. Uhaul did not have the decency and courtesy to call or text me about the change in a timely manner. It ruined my plans and created a horrible hardship. I will never use them again.
Gerald PI was so impressed with how clean it was and the storage units were inside…
Kaulah W