The truck didn't have no dolly in it and the transmission and brakes were going out on the truck will not be renting again!Victoria W.
K Embry Insurance
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Hardinsburg, KY 40143
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Karen did a great jobAaron K.
The company changed my pickup location last minute to one that was way out of my way. Cost extra time and extra gas but was offered nothing for their mistake. I wanted to do the self check in and the person who owns the location was upset because she wanted to do it. However, she was 30 minutes away from the pick up place and would not add those extra 30 minute I would not get so I did the self check in option. Please make everything self check in and please keep better track of your uhaul vans locations. Don't tell someone their rental will at a certain place at a certain time when that's not true. Would not recommend will look for other moving options next time.Holly W.
Worst experience I've ever had in my life. 24/7 check in is a joke. Spent several hours on the phone being transferred and getting misinformed by uhaul employees. They called late the day before I was to pick up my truck to tell me they didn't have it and I had to drive an hour away to get a truck. Both ways to just move 35 minutes down the road.DENNIS O.
Noone was there. Had to pickup from another locationDarryl R.