The safety chains needed som replacement parts (hooks and attachment couplers). This didn't effect the usability of the trailer, but had there been an issue I am not sure they were up to the task. The trailer was clean. The staff were very friendly, accommodating and a pleasure to work with.
Mark G.
Foodway Supermarket
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Harpers Ferry, WV 25425
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very easy pick up and drop off- upgraded size of truck at no additional cost when what was reserved wasn't returned on time by previous user. Very helpful!
Barbara Z.No assistance in helping remove dolly from car.
Niki C.Very rude to me. Was on phone with customer service representative and she heard the conversation and was very apologetic. Will never rent from this location again and my overall experience with U-Haul poor. First location was supposed to be open until 5; arrived at 4:35 they were closed. Delayed me over 2 hours for trip. Terrible experience
Brice D.trailer was provided with a very low tire, was filled at location; however, by the next morning, was nearly flat. As the trailer was loaded I had no choice but to stop and refill the tire every hour until I reached my destination. When I called UHUAL customer support; they offered to CHARGE ME DOUBLE to return the DEFECTIVE TRAILER at my destination. Great customer Service NOT! NO ONE AT UHUAL WAS COMPETENT OR OF VALUE. I will find another provider next time. Good luck with your shitty service and product.
Tim W.