Nothing!!!i had an excellent experience!
Moving Truck Rental in Hastings, MN at Stephen's Self-Storage Hastings
Moving to or from Hastings, MN 55033? Get FREE truck rental rate quotes at Stephen's Self-Storage Hastings.
Get FREE moving truck, pickup truck and cargo van rental quotes at Stephen's Self-Storage Hastings
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Hastings, MN.
Cargo vans and pickup truck rentals in Hastings, MN
U-Haul cargo van rentals and pickup trucks in Hastings, MN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Hastings, MN 55033. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
App took forever to upload pics
I entered info into system prior to arrival. Still has to do everything over again. And give 3 phone numbers. Friends and family numbers are not your business they didn't rent a unit.
The reservation was for drop off in cottage grove, MN. There is one listed uhaul dealer, Acorn Storage. Upon arriving at Acorn, they said they couldn't accept a trailer b/c they had no way to move it. Why wouldn't the reservation system tell me that in advance?
No improvement needed. Mike is super to deal with, the truck was clean and the check in was straightforward and very convenient. Everything went as planned and made our move quick and convenient.
Could not have gone smoother. Great uhaul dealer
HOW ABOUT A BACK UP PLAN
This was the secondary place to pick up a truck. You sent me to another address witch was the wrong one. The GPS said we were at the wrong location at both places. Luckily your customer representative helped us out. We were disappointed that our original pickup location didn't have the truck. Driving 21 miles out of our way. In my opinion someone from your company should have drove that truck to our original location for us to pick it up.
The location was great but it was not my original location. It was 45 minutes away from my selected location and I was not expecting that when I made the reservation. I recognize you have to make changes based on where products are available so I recommend being very up front about that. Also, the time I was given by Uhaul to pick up the trailer by was after when the location closed. The guy at the location was great and stayed after hours to help but that shouldn't have to be the case for him.
This review is about a one-way rental with a 5x8' trailer. It took a 39 minute phone conversation with a UHaul representative at the pick up location, to get approval for this preferred drop off location. WHY?!! This drop off location went VERY smoothly. I was contacted by the drop off location employee, and treated quite respectfully. UNLIKE the UHaul representative I had to deal with on the phone to get this preferred drop off location. I will repeat: To UHaul: If you want your customers to move around your equipment, it would seem that could be reflected in your charges! UHaul needs customer service training badly with the people that run this company. The people I dealt with at both the pick up and drop off locations DO get what the definition of a customer is!
Long line when I got there. There were a few irritated customers in line when I got there. Overall appearance what sub-par.
Furniture dollies were reserved and there were none in stock. Went to another store where I was told I could get them, that store refused to let me use. Went to a third store that did allow use.
very helpful and accommodating
I was completely appalled at my service throughout my whole experience besides placing my rental over the phone- that rep was wonderful. I am still a awaiting a call from Thursday 8-1-19 after being placed on hold 3 times while I was providing information to the rep Kim at Uhaul, this was after Stephens Storage told me they couldn't help me with my questions uhaul had to. She rudely put me on hold without telling me when I was providing her with information to give to her supervisor who was on lunch. Who still hasn't called me back to address the â€œrental rate chargeâ€ that was higher than the â€œrental rateâ€ I agreed to on my contract. I'm speechless.
The windshield wipers need some WD40. It was raining the entire time and the squeak almost drove me ??
Send U-Haul renters a note that the U-Haul service is inside a storage facility with a locked gate.
My original drop off that was scheduled was the Cottage Grove location- they don't take trailers- this location should be closed!
I was told to take my trailer up to this location for a drop off. When I got there nobody was there and it was a locked facility with a electronic gate. Myself and another person who was also there to drop off a trailer went in when another car was leaving (the gate was open) the facility, that's when we found out nobody was there. We ended up getting locked in the facilty for 1/2 hour because the gate wouldn't open to let us out. The person who I got a hold of was helpful and got us out. He apparently had to leave to help another uhaul renter with a problem. A fluke problem but a pain nonetheless.
My retail location was changed last minute. Nobody called me nor did the UHaul website note the change. I then waited more than 40 minutes at the original location to have them tell me I had no reservation there. The only help offered was to call a number, wait another 15 minutes, to then be told that I should have gone to another location. So, an hour wasted. Next, someone put my pickup time later than my original pickup time and the new UHaul guy wanted to charge me for an extra day. Now, I was mad. Worst experience with UHaul ever. I rent from UHaul -3-4 times every year.
Nothing. The manager was great,
None service was excellent!
Terrible customer experience for the first time ever st tooted location. I emailed a detailed complaint and an happy to discuss further.
This location was great. The problem is I reserved it 30 miles away and was told, incorrectly, that I had only reserved it one single day. You sent me the chat log, showing exactly what I said happened had happened... but no resolution.
Great guy to deal with very knowledgeable