Office Hours are really limited despite 24 hour access, but ithe staff was very accommodating.Ira L.
Stephen's Self-Storage Hastings
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Hastings, MN 55033
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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No code to gate. Gate code was located on uhaul key locked in back of uhaul. Uhaul gave incorrect gate key.Kimberly J.
Very easy access and was able to get my truck a few hours early. Since most of the interactions are electronic and contracts are sent to emails, please let the customer know when the text is coming in when you rent equipment that you should inspect the equipment at that moment. I missed the text that I was to inspect the equipment before I left the premises. When I returned to gather everything, I asked about inspecting the truck before I took it. I was told I was out of the time frame window to review damage to the truck before it left a lot. Moving can be stressful and texting and phone calls are occurring. Please let your customers know it's important to take care of these items before they take equipment to avoid potential extra charges.Elaine S.
The u-Haul scheduling system allowed me to schedule pick up before the truck was scheduled to return. Mike went above and beyond working with me to ensure the truck would be returned in time for me to complete my move. He kept me informed as to when the truck would be returned. Huge help!!!Kurt B.
There was a mistake made on the part of the store. I was called the day before my pick up stating there was confusion about whether I was getting a trailer or a box truck. I had rented a 17 foot box truck. This Hastings location did not have that available, so they offer me a 15 foot truck. Being this was the day before my move, I felt I didn't have a choice and went with it. Naturally, the 15 foot was just shy of what we needed, which forced me into going into St. Paul/University Ave to rent an additional truck the day of my move, since I needed this truck to be 1 way rental it sadly cost me over $150.00. We packed up. Parked the truck for the night, because we couldn't move into the new house until the following day. It rained that night. When we pulled our items out of the truck, our $3000.00 Sterns and Foster mattress was soaked. I brought this to the attention of the sales consultant. He replied, "our trucks are water resistant, not water proof" something like that. He didn't seem to care. The gasometer read incorrectly when I rented the 2nd vehicle, so I was happy I took a photo of that. It saved me from getting charged for gas I didn't use.. At any rate, I hope to hear from UHaul in the next couple days. I did take out the insurance. Maybe they will get me a new bed. Mine is now all stained because of the water damage. Buyer beware.Jennifer F.