This experience was the worst. The customer service was horrible! I was told that I needed to pick up the truck a day before I actually reserved the truck. Not only did I have to pick up the truck from a different location than I reserved, I also had to drive to 3 separate locations which was a big inconvenience. I probably won't be using uhaul again.
Moving Truck Rental in Hayward, CA at Maaco Collision Repair
Moving to or from Hayward, CA 94545? Get FREE truck rental rate quotes at Maaco Collision Repair.
Get FREE moving truck, pickup truck and cargo van rental quotes at Maaco Collision Repair
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Hayward, CA.
Cargo vans and pickup truck rentals in Hayward, CA
U-Haul cargo van rentals and pickup trucks in Hayward, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Hayward, CA 94545. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Person that check In should not be working for uhaul.
I rented a truck from this dealer and had the absolute best expierence. The man that helped me was very professional and kind and took the time to help me make the best selection. Thank you for your help and professionalism, it was very much appreciated and I wish there were more people like him!
The truck's blower motor is squealing really loudly. I had to listen to it the entire time I was driving, it was terrible. The UHaul website didn't work, I had to reach out to customer service and speak to 3 reps and a supervisor due to the website gave me a rate of $115 at my preferred drop off city, but the computer would only allow the rep to give me a return city 40 minutes away! The female Reps were great, the male was snippy.
Clean windows and mirrors.
You are far out of the way of most Castro Valley and Hayward customers. Only recommend as an emergency. The agents were great. They should be moved to a more convenient location.
They told us we could drop the car off on Monday since they were closed. Then charged us for 3 days ! So wrong.
The van should have been swept/cleaned out by the previous customer or staff. It was not dirty in the cab, but the back had dirt, etc. on the floor.
Dropped off when the location was already closed, so I can't rate the place, really. The drop off process online was super convenient and easy, though.
No key lock box for after hour returns, truck was stolen.
The a/c in the truck did not work
The van says 19.95 in big bold lettering. When I get my bill it's 123 for three days. Not happy :( Get that there is small sub print on the van and yes the customer service representative told me about the charges prior to taking on the lease but by that time it was already too late, I was at the location in need of a truck. Now, a few bucks or perhaps up to 20 or 30 dollars I could understand, double the money, feels like a rip off.
We rented the U-Haul truck at the Maaco Collision Repair at 1942 National Ave Hayward, CA 94545. I called the office and Raquel answered the phone. Raquel did not listen to me. She did not explain the check-out process, was quick to direct me to an email that I would receive, and hung up on me 2 times. I called back and asked for the manager or owner - Raquel told me she was alone and I would need to speak with Orlando. So I asked for Orlando's phone number. She said his number is the number I called. I asked if I could leave him a message to call me. Raquel quickly put me on hold and Orlando took my call. In the beginning of the call he put me on speaker. I explained my frustration and shared my experience with Raquel. I let him know, this is my first time to rent a U-haul truck. I would like to be informed of the rental check-out process, and I wanted to know if the keys that I dropped off were found. Orlando was professional, listened, and answered my questions. Feedback: Please train Raquel on customer service, listening skills, how to properly put someone on hold, how to end a call, and to be nice.
Wash vehicle Guy that helped me was super friendly and even loaned me a moving blanket- he is an asset
Truck was never picked up here. They could not find the keys so we were routed elsewhere. Total hassle.
I originally scheduled to pick up at Alcosta restaurant supply in San Leandro where the front desk and staff were extremely friendly and helpful. I think they deserve 5 stars. However my location was moved to Oakland and from 10 am to 4pm. This would have been very inconvenient as I was riding my bike and on a tight schedule. The front desk helped me and was able to move me to Hayward by calling Uhaul. The San Leandro staff was not responsible for any of these changes. UHAUL did not provide any communication to me. Another customer before me had the same problem, we did not receive any notice until we arrived at the facility. This is very unprofessional and inconvenient to customers. The actual neighborhood dealers themselves were fine. However UHAUL needs a better system to communicate with customers or else they will lose a lot of people because we are depending on quality communication to be able to handle our needs.
Great customer service! Smooth rental and return. Highly recommended!
The agent doesn't know the business hours where i was supposed to pick up the truck! The place closes at 12 Noon but I was scheduled to pick up the truck at 12:30 - 1:30 PM. I almost missed our move-out date, and almost didn't make it before the Uhaul location closed! i had TO BEG the person in Uhaul to wait for me but he didn't want to wait, so i end up running around like a fool just to make it before they close!! I had to pay Uber just for me to make it before closing. I was only given 20 MINS to make it to the Uhaul location or else i won't be able to get the truck! I would like a REFUND/DISCOUNT for the inconvenience and insult i got!!
Have access to express lanes/ FastTrack with truck rental. Living/moving in the bay area, it's almost essential.
Wash and Clean Truck, Windows were Horrible
Thanks so much for helping me to back out of the parking lot safely!
I think David was excellent!! I highly recommend going to his shop to rent a UHaul or for any of his services that he provides. He was very friendly, helpful, accommodating and provide great customer service so thank you from Corrie
If the truck can improve on its shock and struts, the ride would have been much better
I would prefer that I would get the truck in the same location where I reserved the UHaul. Why send me to a place where I do not know and Jackson location is very near to my house. Your young personnel not very useful. They were talking and talking among themselves.