I was told at pickup (Storage Depot in Hazel Green Alabama) that I could drop off at Church Road Storage in Florence Alabama. Church Road had no “scheduled drop off” so they charged me an additional $380 for “Wrong drop off fee”
Eric W
Storage Depot of North Alabama
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hazel Green, AL 35750
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Overall it was a great experience on U-Hauls end. My days went a little crazy and I don't understand why an auction winner cannot rent a storage building from the same facility but that is not U-Hauls fault either. Everytime I spoke to the regional customer service desk they went above and beyond providing great customer service. My reservation was moved over night to a different facility and they corrected it quickly. I needed an extension and they were on it. Great experience.
Leif PExcellent experience! Manager was great help and a nice guy. Will definitely go back again.
stephen aCould not change drop off location or get on phone service to do so with customer support
Benjamin SVery nice to deal with.
Ramona F