Why did I get charged for an extra day? Don't I get 6 days? I picked it up on Monday at 9am amd dropped it off on Sunday at 9am.
Paul J
Big Sky Cabinet
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Helena, MT 59602
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No one was present when I arrived to drop off and they could only communicate via ring camera. I had to wait outside in cold blowing wind waiting on them to return. They said they would be back soon but did not get back before my ride home arrived to pick me up. I wanted to discuss my rental with them. They had text me within 24 hours of having the rental truck asking me when I was going to return it because they had already committed it to another customer, thus I felt pressured/rushed to get it back to them sooner than I had planned/rented the truck for. It would be nice if I could get that extra day off my bill. The truck is WAY out of alignment and needs a brake job, I wanted to let the return place know so they could possibly fix it before renting it out again.
Jeric JThe people here are very helpful and fun to have conversation with
DALE SDefinitely my go-to place for UHAUL. Thanks again Trinna and Kory. 😊
Nick POne of the easiest and most convenient Uhaul rentals ever. This place is the best!
SETH L