Moving to or from Henrico, VA 23228? Get FREE truck rental rate quotes at CC Computers.
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Henrico, VA.
U-Haul cargo van rentals and pickup trucks in Henrico, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Henrico, VA 23228. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
Excellent support and customer service!! Probably the best customer service experience I’ve had in a very long time!! Thank you so much for making this part of my my stressful move painless and thank you for making me laugh!! I needed it and it was right on time!!
Nothing. The owner provided excellent customer service.
This is the best place to rent a UHaul truck from. The gentleman who assisted us is professional and customer service is outstanding!
Dropped keys off. Emailed check-in.
I did not have the blankets and dolly that I ordered. My pickup was moved to this location (not my choice) and I picked up the truck before the facility opened. I was stuck with this inconvenience and the site owner was discourteous on this when I returned the truck.
The guy is a thief. He should be look into and investigated and his business shut down.
We paid to have moving pads, but did not receive them.
I had a really hard time to find a location near to me that will actually be opened when I was off work.. but luckily I found the website and it allowed me to pay and insert my information and it was so easy to access the key, i am so relieved. Thank you U-Haul you are the best.
Manager is terrific! Very helpful. Vet too - thanks for your service!
Gentlemen was great and helpful.
I would definitely rent here again. Great customer service, very helpful. Everything ready just as promised.
TRACY Was a Big Help Following up on the Location of U-Box
Excellent!
Monty was great!
The dolly I requested was NOT on the truck when I picked it up. But I was refunded the amount. Everything was good.
Good, helpful service
convenient and easy
Outstanding help n guidance for trailer pick up.
I had the absolute worst experience with a company of my life. Moving is already stressful enough. I cannot believe how a member of the uhaul family treated me. I will absolutely be sharing my experience with people. This is completely unacceptable. I made a reservation several days in advance. When I went to pick up my truck, the person working informed me that the keys were lost and he was unable to release the truck to me. An hour and a half after my reservation, he got me to another location and assured me that I would have a truck and that I would receive a discount due to the inconvenience. I was quoted at 29 cents a mile and $29.99 for the truck. I was good with that and appreciative of how accommodating that man was. He was working alone on a very busy day and I thought he was doing a great job. When I got to the other location, the man working there was nothing shy of HORRIBLE. He ignored us for the first 7 minutes we were there, despite us coming and asking if he was working the shop. He couldn’t be taken away from his phone. When he finally came into the store where we were patiently waiting, he was very rude and barely made eye contact. He had monster trucks on one of his many televisions and he found that much more captivating than the business we were desperately trying to make. When we informed him of the mishap at the other store and that it was in the notes that we were to be given a discount, he refused and said there was absolutely no way he would honor that. We told him that we we needed our truck and that we were already behind schedule and he said it was never our truck to begin with and he exited the store. I tried to call the original store to get it sorted out, but I just remained on hold due to the understaffing of the location. When the rude man returned, 10 minutes later, we had no choice but to follow his wishes. We were incredibly behind schedule at this point and had foolishly relied on a company that we thought was dependable. We paid what he was demanding and left to try to fit everything in to the greatly shortened window. When we went to return the truck, the lights were all off and I was worried that the store was closed. I tried the door just to be safe, and it was open. I then saw that the man was asleep on a recliner!!!!!! I had to wake him in order to complete my rental transaction! Hopefully this experience is concerning to somebody at this company and measures are are taken to rectify this situation.
Customer service was horrible. Greeted with “oh no another drop off†.. “we can’t take your truck†4 employees and not one had another solution but to make me take my truck to another location and how it is “traffics faultâ€. This was very inconvenient due to we were on a schedule and had a meeting to attend.
Guy running the store was great, super customer service!
Drop off location was closed. I waited and no one came, I then called U-Hauls customer help line and ended up waiting on the phone for over 25 minutes. I then heard about an app and tried that, but it also does not work. So I decided to return it at a different location and they too were HORRIBLE!! Customer service was very very bad. Long line of people waiting and only one person behind the counter working.
It would help in the chaos of moving for U-haul to go over itemized costs both before and after the transaction. This helps the customer with budgeting. High marks to Mr. Cox for being flexible in releasing the truck early to get ahead of major outbound traffic. The truck operated well save for the fact that the automatic first gear ended at 30mph. To get 7 mph per mile is a very inefficient engine for a 26ft truck.
I enjoyed the gentleman who was there assisting me to rent the truck. A very nice guy. My second time at this location and it was a great experience. Thank you!
Change the phrasing about where the lock box is for the 24/7 pickup. The phrasing "black lock box next to the front door" makes me think it's next to the front door of the truck, not the facility. It isn't a massive deal but it would save your future customers a few minutes of confusion.
