Was really helpful in a stressful situation and made it much easier for the move, despite the original reservation error. Best service experience I have had with U-haul.Nicholas S.
Moving Truck Rental in Henrico, VA at CC Computers
(U-Haul Neighborhood Dealer)
Henrico, VA 23228
Services at this Location:
- Mon-Fri: 8:30 am - 7 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 6 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Henrico, VA 23228
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The owner was rude and also scam me over petty few dollars its ok thoVincent G.
Great customer service. clean equipment :)saeed Z.
I rented the U-haul in 3 different increments and I noticed on my last billing statement that the price per mile went up drastically. I felt that I was taken advantage of. I called into the office instead of going in person to keep the U-Haul as I needed it. The billing statement would be e-mailed to me.sharon F.
Friendly and great service!Terry F.
The guy who worked there made me bring his Uhaul back. I originally wanted to drop it off at Chester (where I moved), then he told me if I bring it back he won't charge me for it, because I didn't have any reason to bring it back to him. My total charges were suppose to be $88. He ended up charging me $135. For extra 40 miles that I put on it driving it back. I didn't need to drive it back. He asked me to do that saying he will take it off and will make a better deal. He is a fraud and I'm going to complain to the Censes Bureau of it doesn't get resolvedEvgenia K.
Very nice gentleman! Very helpful and kind.Mariea J.
Nothing . It was a breeze.Darien C.
The rep present at the pick-up location was very helpful and patient during the process, as I didn't have the proper equipment (trailer ball pin) to start with. He made the right suggestions and guided me to have the trailer properly hooked up. It made for a very pleasant pick-up and drop-off experience. Being open on a Sunday was also helpful and an added bonus.Awais M.
The gentleman was very friendly and helpful.John D.
Best uhaul retailer we have been to! The man to help us was very polite and went above and beyond for us. We will for sure be using him for further moving needs.Mitchell O.
Great customer service!elsie M.
Nothing. It was great.Joan H.
Sideview mirrors could not be adjusted. They need to be adjustable.Ashli S.
The reason why I will recommend customer to this location because of the person that works there he was outstanding loving careing etcetera because I can keep going on why was there I met a four-legged friend and she was adorable tookim C.
Great person there helped me with everything..He gets a job well doneCharles M.
During the Covid Pandemic, the interior and driver equipment such as steering wheel, seats, door handles, and the entire interior should be wiped with disinfectants. The steering wheel, radio and the interior was very unclean and sticky substance was on the radio, AC knobs, and Steering wheel.San M.
Towing equipment was rusty. The most annoying aspect was the attitude and the rudeness of the gentleman that rented the equipment. He didn't want to give explanations for the charges, didn't want to check gas level when I returned the truck. Very very poor customer service. AVOID THIS LOCATION LIKE IT WAS COVID IF YOU CAN.Domenico C.
Best U-haul agent that i have used and I am a frequent customer of U-hauls nationwide.WILLIELINWOOD S.
Everything was good. Im a big person and only issue i had was getting in and out of truck but thats on me. Truck was clean and rode/drove goodHarry M.
Staff very friendly and extremely helpful! Would DEFINITELY recommend this uhaul location to anyone and will definitely use again.Richard B.
Owner was very helpful. I would highly recommend this location!Jesse H.
I was not provided with either dolly. I then spent an hour on customer service and had to go to another location. Moreover, the individual running the shop claimed he called me but my call logs have no evidence of that. Furthermore, when speaking with the individual running the shop I was made to feel uncomfortable nor were any COVID 19 precautions followed (i.e. no mask, requested i had the keys back to him, no hand sanitzer).David R.
Be upfront with charges and be willing to print a receipt upon return of the truck when that occurs during business hours. The owner of the place would not print a receipt for me, insisting I would have to wait to receive it by email. I got the receipt the next day.david S.