When you walk into the establishment it smells like cat urine and has cat lying on counter. Truck was dirty on the inside and the tire light was on. And we told him and he said it heard already knew and that he check it. He said it was alright to drive. The price online was different.
Laverne H
CC Computers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Henrico, VA 23228
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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very nice customer service eperience.
CRYSTAL DMonty took great care of my moving needs. The van was easy to drive with helpful features such as a back up rear camera. Would recommend highly.
PETER JFast in and out 👍
Dennis LMy experience with U-HAUL on May 29th, 2026 does not reflect on CC Computers and or Monte who assisted me with the rental. He was very kind and helpful. U-HAUL on the other hand was a totally different experience. I have rented with U-HAUL countless different times and by far this was the worst experience I have ever had. I made my reservation well in advance hoping not to have any issues. My reservation was changed multiple times, causing unnecessary stress and confusion during an already busy move. Each time I thought everything was confirmed, I receive another update directing me to a different location father away even up to forty minutes before picking up the vehicle. Each time I called the location to see why the reservation change they all had the same story ( I DON'T KNOW you need to call U-HAUL I am just a dealer ) no one was helpful in resolving the issue. I must say this overall experience did not meet expectations the way it did in the past !!!
Lavon F