Did not help us put the trailer on our vehicle, did not have any parts available, however they did tell us where to get parts and fixed those parts onto the trailer.
JOHN D
Melody Muffler
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hermiston, OR 97838
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Worst experience I’ve ever had almost makes me want to never use U-Haul again. Upon check on spent over five minutes, trying to coax the man to walk out and inspect my U-Haul and check my equipment. Finally, he does and tells me everything is great and I will receive an email in 30 minutes. That was at 11 in the afternoon And I still did not receive an email until 9:30 AM the next day. Then I get a phone call that tells me some of my equipment is missing, which is the reason I had him go out and walk around the U-Haul to check the condition and look in the back and confirm that all the equipment was returned, which at that time he said it was. I would not recommend ever returning your equipment at this location.
HEIDI BI went in on a Sunday to pick up a trailer so I could empty out a storage unit I had been wanting to get rid of. When I went in, I started chit chatting with the owner of Melody Muffler. What a nice man! He was welcoming, very kind, and helpful. The transaction was very smooth I was in and out within minutes. I did check in on the app prior to going in which I recommend to anyone, as this makes the rents process maybe 1-3 minutes long. The owner made me feel like an old friend that I was borrowing a trailer from. If your ever in need in eastern Oregon, I would use this U-Haul dealer, (Or Muffler Shop) above any others due to the outstanding customer service I was provided. Thanks for everything !
Matthew BThe first U-Haul had serious driving problems as soon as I accelerated on the street. Had to turn around and exchange. It was like the engine wasn’t getting fuel. Hermiston U-HAUL was fantastic. Second vehicle performed excellent and got us across the the state just fine. Can’t say enough about how great the U-Haul man was.
DEBRA KSince I'm not your customer anymore, I don't care. Never again. Used u-haul for 45 years.
JOHN G