I went to pickup the truck and it took 40 minutes so, that I could get the truck . She was advising that system was very slow and she had to restart her laptop 3 times and she made comments that this always happens . It's unacceptable that it takes 40 minutes to rent a truck and on top of that she said I had to return it at 9am or I would get charged even though it took quite sometime to get the truck . Overall, it was not a good experience.
Thank you .