When I arrived at the location I went in the office to ask the receptionist what I needed to do. The office had an overwhelmingly strong odor of weed. She answered my questions, and I went outside to get the key. After checking the back of the uHaul, I realized I didn't have dollies or furniture pads. When I asked the receptionist, she told me they don't have those at that location. It would have been helpful if uHaul would have notified me of that when they changed my pick-up location. I needed those for the trip and was majorly inconvenienced by finding out at the last minute that they were not available.
ASHLEE B
Devon Self Storage Ridgeland
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ridgeland, MS 39157
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing everything was perfect
Jared MThe staff was incredibly rude. Refused to help with anything because I was returning a truck and a tow dolly and they “don’t do anything with tow dolly’s”. It was an awful experience and could have gone completely different if the staff would have had any customer service skills at all. Absolutely terrible.
KIMBERLIE HI don’t like to take all the photos when returning the vehicle.
Whitney BHad to drive with the window down because the rubber on the windshield was torn and was smacking against the window. Truck had a hard time starting. I moved the blankets in the back and now my hands and arms are itching. Now i have to go see a doctor because it might be bed bugs! If it is bed bugs i will be contacting somebody! Not happy with the experience and for $145 for all that trouble wasn’t worth it!
Johnny J