U-Haul moved my reservation from my original location & the truck at the new location added miles to my fee. This is gross abuse of adding more financial gain by putting the burden in the customer. The truck was available at the original location. This is awful business practice. The truck at the new location was dirty, full of grass clippings, & gas was not at a reasonable marker. Which forced me to go out of my way again to add my miles & gas to the truck. Why is this put back on the customer!?? Renters beware of this business practice.
BRETT W
West Coast Self Storage Hillsboro
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hillsboro, OR 97123
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Well you need to make sure you do not allow a in person appointment to pick up a truck because there is no one available at this location.empty locked office when I arrived to get my truck,same thing when I returned my truck! Photo upload process would not work for app checkout and I wasted about a half hour trying to get photos to download and it never worked for me at pickup!
Shawn KApp was broken, had i picked up 30 minutes later I wouldve been sol
Dylan CThe worker was really friendly and polite and explained everything well. The vehicle was immedietly available and in good working order and very clean. I also think the pricing was very reasonable. It was a very positive experience that made my move managable. Thanks!
ANDREW DI wasn’t told I’d have to pick up my truck online instead of getting help in the store. The directions said my truck was in front of the store but it was out of sight in between storage area. I’m a senior with arthritic hands. I couldn’t get the lock off to retrieve the key. Fortunately someone nearby helped me.
Melinda C