Charged me much more than I was quoted online. Employee seemed confused (couldn’t speak English) about everything. Had it all on the app. Not sure why it was so complicated. Side note the dolly I rented was maybe the worst dolly you could get. Pretty much useless.
HARRISON G
Hoover Encore Citgo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hoover, AL 35216
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Service rep could barely speak English and when the computer reservation system crashed she was no help at all. Took over an hour to get someone on the phone who could actually walk her throgh the process to get my rental. Will never use U Haul again. Awful experience.
Earl PEnsure trucks don’t have odors in the cab and they have gasoline in them
LATRICIA SN/A
Jerry GHave the key in the lock box like the app said. It was inside the gas station.
Stephen P